Refund policy
Refund & Return Policy – ZadePlace
We want you to be satisfied with your purchase.
Return Period
You may request a return within 14 days of receiving your order.
Return Conditions
To be eligible for a return:
• The item must be unused
• The item must be in original packaging
• The item must be in the same condition you received it
Non-Returnable Items
Certain items cannot be returned including:
• Personal care products
• Customized items
• Items marked as non-returnable
Return Process
To initiate a return, contact us at:
Include your order number and reason for return.
Refunds
Once we receive and inspect the returned item, refunds will be processed within 5–10 business days.
Refunds will be issued to the original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.